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A Zen Approach to Conflict Resolution
Conflict is a common issue my clients face in their workplace. I found this talk, A Zen Approach to Conflict Resolution by Diane Musho Hamilton, insightful to manage such situations. Here are my takeaways from it. Our primitive brain sees conflict as a threat. When the stake is high, we get stressed, the Amygdala hijacks the higher brain, our body gets ready for a fight, flight, or becomes frozen. Some of the usual body signals are elevated heartbeat, stiff neck, tight jaw, etc. In such a situation, pause the thinking brain (usually negative spiral of thoughts) and spend some time noticing the body sensation and be with it. Some mindful breathing,…