-
Communication, Emotional Intelligence, Executive Presence, Leadership, Self-leadership, Success Strategy
Navigating a New Boss? Trust the Leader in You
Susan has been a valued member of the company for quite some time. However, the arrival of a new boss has brought unexpected challenges. This leader, who is reserved and prefers pushing their agenda without much dialogue, has left Susan feeling as though she must prove herself once again. The weight of this challenge is draining, and Susan finds herself unsure if she has the energy to overcome yet another hurdle. This scenario is all too familiar, a narrative I often encounter. While leaders are responsible for fostering engagement and validation within their teams, it’s essential to remember that we also hold power and responsibility in improving relationships. Susan’s sense…
-
Struggling to Align Your Team? Embrace the Power of Open Listening
Phillip recently got a new assignment involving leading a change initiative in a new region. While very excited about the career growth opportunity, he soon realized that the team was resistant to his leadership. Despite his proven track record of success, he struggles to gain traction and alignment within the group. Compounding his professional challenges, Phillip is also navigating personal transitions, feeling unsettled in a new town without adequate social support. He thought he had connected with the team; he knew about their families and always asked them about their well-being before getting to business. Despite his efforts, he faces resistance. His team perceives him as moving too quickly and…
-
How to Approach Difficult Conversations When It’s Uncomfortable
Are you dreading a challenging conversation, particularly in a work setting? Do you fear that it might not go as planned? You’re certainly not alone; many of us share this apprehension. Based on the experiences of my clients, here are some common reasons for avoiding difficult conversations: Consider the skill of difficult conversation as a learning process akin to learning how to play the piano. Just as a beginner can’t effortlessly play an entire song, you may not handle difficult conversations smoothly initially. However, with preparation and discipline, you can gradually navigate these conversations, even if the experience isn’t always seamless. As you continue to prepare and apply your learning…
-
Intimidating to Inspiring: How A Tech Leader Solved The Approachability Problem
Vlad (not his real name), a seasoned tech leader, received feedback that some team members found him intimidating – hindering them from seeking his guidance. His management urged him to work on his approachability. Vlad cared deeply about product and design quality and was passionate about solving complex problems. However, he didn’t particularly enjoy attending meetings and providing feedback, which was expected of him as a senior technical person on the team. So during those meetings, he appeared reluctantly and often conveyed his feedback quite abruptly, leaving others perplexed and frustrated. Anyone with average empathy would understand that how you communicate is as important, if not more, than the actual…
-
Direct Communication Doesn’t Have To Be Hurtful
Stuart, a mid-level leader at a corporate, came to me as he wanted to be more approachable. “I am very direct, but people take it negatively.” I want to influence without causing animosity. Megan, a director at a non-profit, had difficulty giving corrective feedback; she worried the recipient might get hurt, so she used a long-winded way that often got lost in translation. Stuart and Megan had limiting beliefs that direct and kind can’t happen simultaneously; you have to choose one or the other. But Brene Brown taught us, “Clear is kind. Unclear is unkind”. Brene Brown The purpose of direct communication is to convey the message as clearly as…
-
Do You Dread Giving Feedback? There Is A Better Way.
Giving feedback is a regular part of a manager’s job responsibility, but most are uncomfortable. David Rock and his colleagues from the NeuroLeadership Institute wrote in this article, “Typical feedback conversations are about as pleasant as a root canal. Managers dread them because it’s often unclear what feedback the employee wants or needs. Employees dread them because even light criticism can feel like an assault on their status and credibility.” David Rock, The Neuroleadership Institute People want feedback. A feedback loop is what makes organisms survive on this earth. In a podcast, Oprah Winfrey mentioned that all her guests, including Beyonce and President Obama, asked her, “How did I do?”…
-
A Smile is a Leadership Tool
I recently had a coaching session with a tech leader who expressed a strong desire to enhance his approachability. While he was committed to delivering high-quality products, he was aware that his intense focus on quality sometimes came across as inflexible and intimidating. As a coach, I work with various personalities, and my approach is to identify the strengths of each individual. So I was not surprised that he appeared stiff in our call, and I had to avoid being influenced by it. But as the call progressed, I noticed a positive shift in his demeanor. He seemed more relaxed and even had a smile on his face. I shared…
-
From High Achiever to a Leader: It’s a Mindset Shift
Stephan was a VP of a Fortune 200 company. He was one of the top performers and indispensable for high stake projects. As a result, he was stretched thin; and had no downtime. He tried to delegate to his team, but unfortunately, he had to jump in when things got tough. It was unsustainable and unscalable for him and the organization. That is when he looked for a coach. I summarized his learning journey in the sections below. Start with Selfcare On our first meeting, I noticed that Stephan looked sleep deprived. However, he also candidly admitted that he had so much to do and so few resources that working…
-
A Tale Of A Coaching Session
In corporate, coaching means helping someone do their job by giving them advice. Some examples are “have you considered XYZ?” and “If I were you, I would do it this way.” But professional coaching is about helping someone maximize their potential by creating awareness and developing an implementation plan according to their choice. I will describe one coaching session here to shed light on it. I got this new coaching project; I met the client for our first session last week. A woman in her mid-30s, a manager at a Biotech company, showed up on my Zoom screen. Let me call her Kate. We spent 10-ish minutes getting to know…
-
Remote and Hybrid Work Is Here To Stay: How Are You Catching Up?
Even five years ago, calling into a meeting was not very encouraged. But this Covid19 pandemic suddenly turned the culture upside down. Nowadays, organizations are having difficulty bringing people back to physical offices. Two years of forced remote work taught us that we don’t have to be in one physical place to be productive. Historically, pandemics changed societies. In 1347, the Black Death’s most significant socioeconomic legacy was its role in ending feudalism. In 1819, the Spanish Flu revolutionized public health, spawning the new fields of epidemiology and virology. In addition, it led several Western European countries to adopt universal healthcare systems that are still in operation. Remote and Hybrid…
