Working From Home — The Employees Are Leading The Change (Guest Post)
Tara (not her real name) from our finance recently rang me on a late evening for online approval of a bank transaction. It was unusual because we encourage people to complete their works during regular hours. I overheard her only daughter, 4, saying something to the dad in the background. The mom was enjoying her family life, and her daughter was having fun with her dad. I felt happy for her. But she was breaching the Working from Home (WFH) policy; it doesn’t permit other members of the family in the same room. Something is amiss in the policy, then. As the world is going through the COVID-19 turmoil, the corporates everywhere…
“Never Looked Back” – Is a Myth
Recently I was sharing the story of my career change and someone commented, “…and you never looked back”! I was caught by surprise. The fact is, I did look back, many times. The past 10 years of my new career was anything but easy and many times I doubted and regretted my original decision. That comment invoked a deeper insight in me though. “I never looked back”, gives us the impression that the person found their ultimate path and everything became better afterward. It is like those “lived happily ever after” fairy tales. This is far from reality and I am yet to meet someone with significant successes, who never…
Leading in the Era of AI
How far are we from machines replacing humans? While much of the corporate research and development of Artificial Intelligence (AI) is happening under Non-Disclosure Agreements, a recent demonstration of a personal assistant by Google CEO Sundar Pichai illustrated how advanced their AI research is . Similar research by Microsoft and a plethora of other technology companies, suggests that the impact on humans and our work will be profound. AI is developing as a powerful driver for good; in the field of medicine, for instance, it is already accelerating the development of cures for diseases. At the same time, AI releases human potential for higher-level jobs as robots are already replacing…
The Essential Qualities of Leadership – Examples from My Grandmother and Other Situational Leaders
What are the most common traits among successful leaders? What process did they all go through? What’s the must-have quality of a successful leader? How my grandmother became a leader? Leadership training doesn’t make leaders. But still, such training programs are quite common in the corporate world. Perhaps this is how they ensure a continuous supply of loyal managers, in the same way as the British colonialist power introduced English in India to create a new class of clerks. Genghis Khan, Ho Chi Minh, Nelson Mandela, Abraham Lincoln, or my late grandmother, were all extremely successful leaders who crossed insurmountable barriers in leading those around them. They were successful in…
You were given Feedback to Improve your Executive Presence – What do you do now?
The other day a senior leader contacted me to hire as his coach. His LinkedIn Profile was immaculate – multiple graduate degrees from top-notch schools, a strong track record of professional work in his relevant field. He was given feedback to improve his Executive Presence (EP). He didn’t know what that entitles. After further conversation, we found out that in meetings with senior leadership, his challenge was thinking on his feet and being clear and concise in his delivery. Here is an example from another client, let us call him Joe. Joe was doing a presentation on the next direction of their product. Towards the middle, his VP comes in…
Take The Fear Out Of Feedback
Imagine your boss is saying, “I have some feedback for you” – notice what reaction you get. Very often it feels like a threat, as “We have a problem”! According to this article by David Rock of NeuroLeadership Institute (NLI), “Feedback conversations, as they exist today, activate this social threat response. In West and Thorson’s study, participants’ heart rates jumped as much as 50 percent during feedback conversations. (Equivalent spikes have been found during some of the most anxiety-producing tasks, such as public speaking.) In their self-assessments, participants reported feelings that mirror what just about everyone has experienced personally: nerves, uncertainty, and anxiety. All this physiological stress has the unfortunate…
Why EQ Matters And How To Be Better At It
Do you often wonder why people behave negatively (rude, mean, unpredictable)? Do you often stress a lot? Do you want to improve professional and personal relationships? Do you want to increase your impact and influence? If you answered “yes” to any of these, you may want to invest in your EQ. Thanks to the thought leaders, Daniel Goleman, Travis Bradberry, Richard Boyatzis and many others, EQ, EI or “Emotional Intelligence” is a ubiquitous term in the leadership world. Goleman has this explainer video for the beginners. Despite all the resources, when it comes to applying it in a day to day life, we often feel lost. “I know I…
Decisions, Decisions | How I planned and survived my family vacation
“How can we make good decisions when there is not enough data”? During my seminar a few weeks back, I got this question from a gentleman in the audience. As someone giving the seminar I guess I was supposed to be an “expert” on this! Alas, I could not act as the know-all expert, inspired by Brene Brown, I chose to be a human instead – showed them how sub-optimal my own decision-making process is! I told them this story. My parents were visiting me; this was their first time in the US so I wanted to show them some landmark. On the same token, I thought that if my…
The Pen is Luxurious Than the Keyboard
This year I have made a commitment – I will be more accountable to myself. I found a paper notebook is helping me in this regard. Every day/week I am jotting down what I want to focus on, what my intention is and how I am doing. A paper and pen is definitely not the state of the art personal productivity tool but surprisingly enough it is helping me to be more mindful about my time. I now have more clarity about where I am with respect to my bigger goals (also written/drawn on a paper). I wonder, what is the point on going back to a non-tech solution when I…
The Power Of Yes – Leadership Lessons from My Car Dealership
I was in the waiting area of the dealership while my car was getting an oil change. Tony, one of the service reps saw me and asked if I had been helped. As I nodded positively, he seemed to recognize me and said, “You have the grey Forester, right? What brought you in today?”. I was pleasantly surprised that he remembered me from my last visit three months ago. In today’s data/AI driven world, Tony’s apparent simple human conversation felt like a rare treat! I have already been a happy customer for the past several years of this local dealership. As a coach helping leaders and teams harness their fuller potential,…
