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Challenge Responding To Senior Leaders During Meetings? Quality Listening Is Key
Two Leaders, Similar Challenge Tory, a senior director was in charge of a critical customer-facing component of the business. During big meetings, he had to answer the senior leaders about ongoing customer issues. When in the middle of an escalation, it is very tricky keeping the senior leaders satisfied on top of coordinating with the engineers and anxious customers. Tory was not alone. Many engineering leaders have such challenges. To make the problem worse, they often receive blanket feedback to improve their executive presence. Tory didn’t know what to do with such feedback. Another director-level leader, Tushar, also had a hard time thinking on his feet during such meetings. Tushar…
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The False Dichotomy Between Success and Failure – They Are Not Opposite of Each Other
“Success consists of going from failure to failure without loss of enthusiasm”. Author and Harvard professor Sarah Lewis mentioned this famous Churchill quote in her book The Rise: Creativity, the Gift of Failure, and the Search for Mastery while making a case for mastery and continuous improvement over those success milestones we revere so greatly. Recently Stacy Abrams gave us a masterclass on turning failure into powerful learning. After her highly contested, narrow margin failure at the 2018 gubernatorial race, she focused on organizing at the grassroots level. Two years later, it resulted in Joe Biden’s historic win in Georgia. Abrams captured the process in her book, (After the loss) “I’ve…
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How is Your Emotional Tire Pressure?
“I am just busy,” “I could use a nap,” “I am so tired.” Does any of these sound familiar to you? If yes, you belong to a very large group of working professionals who keep going every day despite all such feelings – it is like driving your car with low tire pressure. A 2017 article from Occupational Health and Safety said, 43% of Americans are too tired to function well at work. If it included the knowledge workers, it would have been much higher. And all these were before 2020. This year – the pandemic, the election, the social unrest, the forest fire, the blurred work-life boundary – we…
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Empower Your Teams With 4 Coaching Questions
Six-skills are in demand in the post-pandemic workplaces, said Gwen Moran in her fast company article. Five of those six, self-direction, adaptability, empathy, communication skills, and motivational skills can be cultivated through a coach approach. Leading organizations are staying ahead by investing in coaching skills for their leaders. It will be a strategic advantage when the leaders could use coach-like conversation empowering their people. ICF coaching’s core premise is that the client is whole, capable, creative, and resourceful. The coach’s job is to facilitate the client’s process so that the client can untangle their thoughts and get clarity to make progress towards a meaningful goal. Some common characteristics of coaching conversations are :…
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Are Disagreements Hard For You? EQ Analysis Can Help
A very passionate, competent, and committed gentleman, Nathan was a Product leader at a medium-size cutting edge tech company. Disagreements, differences in opinions, were a regular part of his job, yet it was hard for him. It ended up being a personal attack that costed his relationships. He felt awful. He wanted to establish what he felt right for the organization, but he didn’t mean to hurt anyone. Disagreements came at a high price for him. Nathan believed that there were only two options: not to raise his concerns and maintain the harmony or fight for his point and accept the consequence. Either of the choices sucked. As we started…
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Reconnect With Self – A Leadership Lesson from CBS’s Madam Secretary
In an episode of CBS’s Madam Secretary (Meaning of Life, May 13th, 2018), there is a side story where Russell Jackson was prescribed by his doctor to find a relaxing activity because of his heart condition. His intern Stevie was to find something not too “touchy-feely” exercise for him. Stevie was going for all the well-researched activities like yoga, meditation, Tai Chi, etc., none of which land well with Russell. Stevie’s Dad, Henry McCord, came to rescue. He told Stevie, “All these practices are a warm-up for the big question, the Spiritual journey. All his life Russel avoided it. He might drive himself to an early grave, trying to avoid it.”…
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What Makes Seahawks’ Pete Carroll A Great Leader
The Seahawks began the 2020 season with a good all-around showing in a 38-25 win over the Atlanta Falcons on Sunday (source). Amid the Covid-19 pandemic and the more recent massive wildfire all through the west coast, this victory has brought some well-deserved breeze of fresh air among the Seahawks fan in the region. Those who have been following may know that Seahawks’ head coach for the last ten years, Pete Carroll, has been the catalyst behind the team’s rise. It got me thinking, what can corporate and business leaders learn from him. The one answer I got is his self-awareness, clear sense of purpose, and the genuine desire of…
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Applying Software Engineering Concepts in Coaching
Many of you know that before coaching, I was a software professional, and I studied computer science in college. A common perception is that coaching is the opposite of software engineering. But in this past decade, I noticed many similarities than differences between these two. Last week, I was talking to a client who has a Ph.D. in Computer Science and works for a cutting edge research project for one of the topmost tech companies. He has been feeling overwhelmed with his task list that keeps growing every day and has sophisticated interdependencies. I knew that one way to reduce his “overwhelm” state was to bring him to his strengths.…
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Stressed About a Situation? Either-Or Thinking Could Be The Cause
Case Study 1 Helen, a mid-level leader, was frustrated with her boss. He told her one thing, but his behavior during meetings was saying something else. She was confused, and the only conclusion she could come up with was he was not forthright. I noticed the anger was pretty high in Helen’s voice as she spoke. “You seem upset about this,” I said. “Yes I am, because…”- Helen tried to justify her anger. I offered her a quick breathing process, and it helped her feel calmer. I then paraphrased the situation. “Your boss told you X, and now in the meeting, he is acting as Y. You are curious about…
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My Interview with The International Voice
A few weeks back, Japnit Sethi from The International Voice, reached out to me to be a guest in his new show on YouTube. Japnit, a Computer Science graduate student at Virginia Tech (my alma mater), founded this with a mission to inspire the next generation of international leaders from all over the world who aspire to make their mark within the North American Tech Industry. We talked about a wide range of topics, starting with how I got into tech, my early days in the US, Job interviews, learning from my career at Microsoft, and finally, my work as an executive coach with leaders in technology. Japnit did an…
