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Applying Engineering Principles To Solve People Issues
Ron, an engineering manager, faced a persistent challenge with one of his direct reports, Jackson. Jackson’s behavior left Ron questioning his motivation and even his competency. Despite Jackson’s belief that he was doing well, Ron and others saw things differently. Struggling to address this without creating conflict, Ron resorted to giving indirect advice about being more patient and a team player, but nothing seemed to work. Sound familiar? Many engineering managers encounter similar struggles. The core of the issue often lies in: “How do I provide feedback that the other person will accept and act on?” While common feedback strategies like being timely and actionable are important, there’s another highly…
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Hesitating Challenging Others? Try These Five Graceful Steps
George, a VP at a Fortune 500 company, had a reputation for being insightful yet reserved. Despite his analytical prowess and humble personality, he often found himself silent during crucial meetings, especially when senior leaders were present. Feedback from his peers highlighted this issue: George wasn’t speaking up. When I asked George about his hesitation, he shared his worry of coming across as negative. He could easily sense when something wasn’t right, but voicing his concerns felt risky. Avoiding conflict had been his strategy for a while, but now it was hindering his growth. To help George overcome this challenge, we devised a practical strategy to enable him to express…
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5 Barriers To Effective Listening
In today’s ever-evolving landscape, effective listening has emerged as a crucial skill for leaders. Yet, it remains a challenge for many. What stands in the way? While lack of trust, negative stereotypes, superiority, fear, and ego are significant barriers, other subtler tendencies hinder us even in more favorable environments. In this article, I delve into these subtle ones, which diminish listening for even well-meaning individuals in living rooms, boardrooms, and Zoom meetings. 1: Under time pressure When you feel you are under time pressure, you rush to respond without taking the time to understand the speaker’s intention or state of mind. 2: Fractional listening You listen as much as you…
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Communication, Emotional Intelligence, Executive Presence, Leadership, Self-leadership, Success Strategy
Navigating a New Boss? Trust the Leader in You
Susan has been a valued member of the company for quite some time. However, the arrival of a new boss has brought unexpected challenges. This leader, who is reserved and prefers pushing their agenda without much dialogue, has left Susan feeling as though she must prove herself once again. The weight of this challenge is draining, and Susan finds herself unsure if she has the energy to overcome yet another hurdle. This scenario is all too familiar, a narrative I often encounter. While leaders are responsible for fostering engagement and validation within their teams, it’s essential to remember that we also hold power and responsibility in improving relationships. Susan’s sense…
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Struggling to Align Your Team? Embrace the Power of Open Listening
Phillip recently got a new assignment involving leading a change initiative in a new region. While very excited about the career growth opportunity, he soon realized that the team was resistant to his leadership. Despite his proven track record of success, he struggles to gain traction and alignment within the group. Compounding his professional challenges, Phillip is also navigating personal transitions, feeling unsettled in a new town without adequate social support. He thought he had connected with the team; he knew about their families and always asked them about their well-being before getting to business. Despite his efforts, he faces resistance. His team perceives him as moving too quickly and…
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Job Interview: Is Your Eagerness Hindering Your Presence?
Vinod, a director-level leader in Tech, had been searching for a job for some time without much success. Perplexed, he sought my advice to determine what else he could do. When I inquired about his interview preparation routine, he mentioned reviewing his resume and portfolio to discuss his accomplishments. Knowing his strengths in this area from previous encounters, I probed further. I asked Vinod what he looked for in a candidate when he hired someone for his team. He explained that he sought candidates with a strong track record and noted their attitude toward challenges during interviews. He emphasized the importance of understanding how candidates approached problems, even if they…
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My Learnings From Turning A Cynic Into A Collaborator
Imagine you shared an idea with a co-worker, and they said, “That’s a terrible idea.” How would you feel? Most of us would feel discouragement and react with either active or passive anger, ultimately hindering our progress. However, what if I were to propose that there is an alternative path where handling the situation with grace can indeed lead to progress? Stay curious and engaged, and keep your larger vision in mind. It will help you to overcome such obstacles and make progress. I encountered a similar experience a few weeks ago. Even though I was the leader of the team (higher status), anyone, irrespective of their position/status, could benefit…
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Career satisfaction, Coaching, Executive Presence, Happiness, productivity, Stress Management, Success Strategy, Time Management, WorkLife balance
Are You Sabotaged By Your Inner Hyper-Achiever?
A tech leader, let’s call him Jason, said, “I can’t relax; I always have to do something useful. Nobody makes me do so; it’s me. This is how I am”. Jason is not alone. Many of us have such hyper achievers in us, pushing us to do more. This trait may have helped us be where we are, yet its overuse can cause more harm than good. Growing up, we all developed different traits that kept us safe, got us what we needed, and helped us succeed. Other than the hyper-achiever, there are several additional traits: pleaser, perfectionist, and victim, to name a few. My top two are hyper-achiever and…
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How to Approach Difficult Conversations When It’s Uncomfortable
Are you dreading a challenging conversation, particularly in a work setting? Do you fear that it might not go as planned? You’re certainly not alone; many of us share this apprehension. Based on the experiences of my clients, here are some common reasons for avoiding difficult conversations: Consider the skill of difficult conversation as a learning process akin to learning how to play the piano. Just as a beginner can’t effortlessly play an entire song, you may not handle difficult conversations smoothly initially. However, with preparation and discipline, you can gradually navigate these conversations, even if the experience isn’t always seamless. As you continue to prepare and apply your learning…
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You were given Feedback to Improve your Executive Presence – What do you do now?
The other day, a senior leader contacted me to hire me as his coach. His LinkedIn Profile was immaculate – multiple graduate degrees from top-notch schools and a strong track record of professional work in his relevant field. He was given feedback to improve his Executive Presence (EP). However, he didn’t know what that actually meant. After further conversation, we discovered that during meetings with senior leadership, his challenge was thinking on his feet and being clear and concise in his delivery. Here is an example from another client; let us call him Joe. Joe was doing a presentation on the next direction of their product. Towards the middle, his…
