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Direct Communication Doesn’t Have To Be Hurtful
Stuart, a mid-level leader at a corporate, came to me as he wanted to be more approachable. “I am very direct, but people take it negatively.” I want to influence without causing animosity. Megan, a director at a non-profit, had difficulty giving corrective feedback; she worried the recipient might get hurt, so she used a long-winded way that often got lost in translation. Stuart and Megan had limiting beliefs that direct and kind can’t happen simultaneously; you have to choose one or the other. But Brene Brown taught us, “Clear is kind. Unclear is unkind”. Brene Brown The purpose of direct communication is to convey the message as clearly as…