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Do You Dread Giving Feedback? There Is A Better Way.
Giving feedback is a regular part of a manager’s job responsibility, but most are uncomfortable. David Rock and his colleagues from the NeuroLeadership Institute wrote in this article, “Typical feedback conversations are about as pleasant as a root canal. Managers dread them because it’s often unclear what feedback the employee wants or needs. Employees dread them because even light criticism can feel like an assault on their status and credibility.” David Rock, The Neuroleadership Institute People want feedback. A feedback loop is what makes organisms survive on this earth. In a podcast, Oprah Winfrey mentioned that all her guests, including Beyonce and President Obama, asked her, “How did I do?”…
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A Smile is a Leadership Tool
I recently had a coaching session with a tech leader who expressed a strong desire to enhance his approachability. While he was committed to delivering high-quality products, he was aware that his intense focus on quality sometimes came across as inflexible and intimidating. As a coach, I work with various personalities, and my approach is to identify the strengths of each individual. So I was not surprised that he appeared stiff in our call, and I had to avoid being influenced by it. But as the call progressed, I noticed a positive shift in his demeanor. He seemed more relaxed and even had a smile on his face. I shared…
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From High Achiever to a Leader: It’s a Mindset Shift
Stephan was a VP of a Fortune 200 company. He was one of the top performers and indispensable for high stake projects. As a result, he was stretched thin; and had no downtime. He tried to delegate to his team, but unfortunately, he had to jump in when things got tough. It was unsustainable and unscalable for him and the organization. That is when he looked for a coach. I summarized his learning journey in the sections below. Start with Selfcare On our first meeting, I noticed that Stephan looked sleep deprived. However, he also candidly admitted that he had so much to do and so few resources that working…
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A Tale Of A Coaching Session
In corporate, coaching means helping someone do their job by giving them advice. Some examples are “have you considered XYZ?” and “If I were you, I would do it this way.” But professional coaching is about helping someone maximize their potential by creating awareness and developing an implementation plan according to their choice. I will describe one coaching session here to shed light on it. I got this new coaching project; I met the client for our first session last week. A woman in her mid-30s, a manager at a Biotech company, showed up on my Zoom screen. Let me call her Kate. We spent 10-ish minutes getting to know…
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Remote and Hybrid Work Is Here To Stay: How Are You Catching Up?
Even five years ago, calling into a meeting was not very encouraged. But this Covid19 pandemic suddenly turned the culture upside down. Nowadays, organizations are having difficulty bringing people back to physical offices. Two years of forced remote work taught us that we don’t have to be in one physical place to be productive. Historically, pandemics changed societies. In 1347, the Black Death’s most significant socioeconomic legacy was its role in ending feudalism. In 1819, the Spanish Flu revolutionized public health, spawning the new fields of epidemiology and virology. In addition, it led several Western European countries to adopt universal healthcare systems that are still in operation. Remote and Hybrid…
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Conversations To Foster Greater Understanding
Recently this post by an organizational psychologist at Wharton, Adam Grant, went viral on LinkedIn. He said: The clearest sign of intellectual chemistry isn’t agreeing with someone. It’s enjoying your disagreements with them. Harmony is the pleasing arrangement of different tones, voices, or instruments, not the combination of identical sounds. Creative tension makes beautiful music. I commented there, which became most popular on that post (80+ likes and 20 comments). I would add, keeping the intention of understanding as the purpose, and not so much of agreement or disagreement. That way, it becomes less subjective. For example: instead of “I disagree,” one can say, “Can you give me an example where…
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From Jerk to Genuine: How These High Performers Built Trust With Their Teams
Result and efficiency-driven high-performing individuals often have a blindspot when relating to others. It can create unintended harm to team morale and trust. Others tolerate such “jerk” behavior as subject matter expertise, and “get things done” competencies are valued more. It is not that they don’t get any feedback to correct their behavior, but rather the opposite. They don’t get timely and precise feedback. People want to understand the feedback before they can act on it. And when they do, they commit to it and eventually become more impactful. “I have been receiving this feedback for so many years. However, this is the first time I can understand it.” This…
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Brainstorming? Focus On 10% Right
As engineers and tech leaders, we are rewarded for our analytical skills in finding code defects and design issues early on. We often keep applying this same trait to the people we work with. When we hear an idea, we find the possible shortcomings and “defects” and point those out. With all good intentions, we assume it will be efficient if we say it sooner, as it will save time for everyone. The downside of this approach is we are dealing with people who have emotions and egos. When we shoot down someone’s idea, we hurt their feelings – they feel discouraged and unappreciated. Eventually, we lose their engagement in…
